The verdict in three sentences
A 20-person architecture practice rarely loses money on a whole project: it loses it on one or two work stages, most often Stage 4 technical design, and only finds out at close-out. Off-the-shelf practice management software costs 6,000 to 14,400 GBP a year for 20 users; a custom build at 22,000 to 48,000 GBP as a 2026 ballpark, delivered in 3 to 5 months, makes sense if you want to track your own fee splits and invoicing rules. The lever is simple: an alert when a stage hits 50% and then 80% of its fee budget, while an additional fee is still negotiable.
Why margin vanishes in Stage 4
Under the RIBA Plan of Work, fees are usually split by stage: Stage 2 concept design, Stage 3 spatial coordination, Stage 4 technical design, then manufacturing and construction, handover and use. The appointment sets a percentage per stage, but nobody turns that percentage into hours the team can actually spend.
Stage 4 carries the risk: coordination with structural and MEP engineers, client changes to the brief, rework after building control or fire engineer comments, and since 2023 the Building Safety Act gateways on higher-risk buildings. Without tracking, hours pile onto the same job code and a partner learns six months later that the practice worked at a loss. The table below shows a common case: a project with 300,000 GBP of fees, a 50 GBP average loaded hourly cost and a 20% margin target per stage.
| Stage | Share of fee | Fee | Actual hours | Actual cost at 50 GBP/h | Margin |
|---|---|---|---|---|---|
| Stage 1 brief | 5% | 15,000 GBP | 240 h | 12,000 GBP | 3,000 GBP (20.0%) |
| Stage 2 concept | 15% | 45,000 GBP | 780 h | 39,000 GBP | 6,000 GBP (13.3%) |
| Stage 3 coordination | 20% | 60,000 GBP | 1,100 h | 55,000 GBP | 5,000 GBP (8.3%) |
| Stage 4 technical | 25% | 75,000 GBP | 2,400 h | 120,000 GBP | -45,000 GBP (-60.0%) |
| Tender support | 5% | 15,000 GBP | 220 h | 11,000 GBP | 4,000 GBP (26.7%) |
| Total to tender | 70% | 210,000 GBP | 4,740 h | 237,000 GBP | -27,000 GBP (-12.9%) |
The Stage 4 budget allowed about 1,200 hours (75,000 x 80% / 50). The team spent 2,400, exactly double. An alert at 600 hours would have opened a conversation with the client about brief changes instead of absorbing them.
What the software must do
| Function | Detail | Effect on margin |
|---|---|---|
| Timesheets by stage | 5 minutes a day on desktop or mobile, job code and stage | Reliable data every week |
| Hour budget per stage | Derived from the appointment: share, hourly cost, target margin | Every project lead knows the envelope |
| Fee burn alerts | Notification at 50% and 80% of a stage budget | Additional fees requested in time |
| Fee invoicing | Billing by stage progress, payment tracking | Invoicing delays cut by 15 to 30 days |
| Variations and extra services | Log of client requests and linked hours | 10 to 20% of overrun hours billed back |
| Resource planning | Team capacity over 3 to 6 months | Fewer emergency freelancers |
| Partner dashboard | Margin per project, stage and client | Better decisions on competitions and bids |
Off-the-shelf or custom
| Criterion | Shared spreadsheet | Off-the-shelf software | Custom build |
|---|---|---|---|
| Yearly cost for 20 people | Close to zero | 25 to 60 GBP per user per month, i.e. 6,000 to 14,400 GBP | 22,000 to 48,000 GBP once, then 4,000 to 9,000 GBP a year |
| RIBA stages and bespoke appointments | To build yourself | Often preconfigured | Your exact splits, partial services included |
| Budget alerts | None | Vendor dependent | Thresholds set by the practice |
| Accounts link | Retyping | Standard exports | Connector to your accounting software |
| Time to go live | Immediate | 2 to 6 weeks | 3 to 5 months |
| Team adoption | Weak after 3 months | Good if kept simple | Good if designed with project leads |
Off-the-shelf tools suit most practices. Custom becomes relevant when you mix public frameworks, private developers and overseas work with different fee structures and currencies, or want to link time to your resource plan. At Kolonell this falls within the medium application grid, 4,000,000 to 7,000,000 FCFA (6,100 to 10,670 EUR), scope set in the quote, with maintenance at 35,000, 75,000 or 120,000 FCFA a month (53, 114 or 183 EUR).
Mini case study
Priya, partner at a 20-person practice in Hackney, London, bills 2.2 million GBP of fees a year across 12 live projects. The year-end review shows an average overrun of 16,000 GBP per project, 192,000 GBP of lost margin, 70% of it in Stages 3 and 4.
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She commissions a custom tool at 34,000 GBP plus 6,000 GBP a year of maintenance. With 50% alerts, the practice secures three additional fee agreements for brief changes worth 44,000 GBP in total, and cuts overrun hours by 25% on other projects, about 36,000 GBP. First-year gain: 80,000 GBP. Cost: 40,000 GBP. Payback in about 6 months, and the partners finally see which clients and building types make money.
FAQ
Will architects actually fill in timesheets?
Yes if it takes under 5 minutes a day and project leads see the results. Practices that show stage margins weekly reach 90 to 95% timesheet completion.
Can it handle RIBA stages and bespoke appointments?
A good tool handles both: Stages 0 to 7 for standard appointments, and free splits for interiors, feasibility studies or design and build novation.
How do you set an hour budget per stage?
Take the stage fee, remove the target margin (often 15 to 25%) and divide by the average loaded hourly cost, say 50 GBP: 75,000 x 80% / 50 gives about 1,200 hours.
Does the software raise fee invoices?
Yes, by stage progress, with tracking of payments and late payers. Practices typically gain 15 to 30 days on invoicing.
How long does a custom build take?
Plan 3 to 5 months, including 3 weeks of scoping with the partners and 4 weeks of testing on 2 or 3 live projects.
Let's scope your project. We define your fee splits, alert thresholds and accounts connection with you, for go-live in 3 to 5 months. Detailed quote within 48 h. WhatsApp +221 77 596 93 33.
Mohamed Bah
Fondateur, Kolonell
Passionate about digital and entrepreneurship in Africa, Mohamed has been helping Sénégalese businesses with their digital transformation since 2020. Founder of Kolonell, he believes every SME deserves a professional and accessible online présence.
